KINDLY NOTE THAT OZEN MANSION KOLKATA:
01). Only communicates with you on the following emails [email protected]
Official Emails will originate only from following domain extension: @ozenmansion-kolkata.com
02). Our cancellation policy and payment policy are detailed in your official booking voucher, and we do not change it unless in cases of force majeure acknowledged by both sides.
03). We do not charge your card details without your signed consent through a credit card authorization form.
04). Payment can only be via payment link sent by us, bank transfer, or through credit card authorization form.
05). Kindly note that for added safety we do not request any action from your side or details over telephone without any official communication in writing.
06). Should you receive any such communication that are not in compliance with our policy above, we request you to Ignore/report such communications and write to us on your confirmation or one of the emails stated herewith. We request you to not action on such communications should you be in doubt.
07). Further to our pre-arrival requirements we are available at your leisure to ensure all arrangements are made smoothly for your upcoming stay, and we are looking forward to having you with us.
08). Please note that according to local bank regulations, the resort is not in position to accept dollar notes issued prior to 2013 series.
LINKS TO THIRD PARTIES
OZEN RESERVE BOLIFUSHI does not control any third-party website and is therefore not responsible for the content of any linked website or any link contained in a linked website.
EARLY CHECK-OUT
The property reserves the right to charge an early departure fee in the event a guest departs earlier than the original departure date.
LATE CHECK-OUT
On request. Please contact the front office of each property. Additional fees may apply.